Shipping & Returns
Effective date: September 14, 2026
TODO before launch: confirm real processing/carrier timelines and your actual refund-processing workflow, and replace the contact placeholder.
Shipping
- Orders are processed within 1–2 business days.
- Standard shipping within the United States typically takes 3–7 business days after processing.
- Orders over $99 ship free; a flat shipping fee applies to smaller orders.
- You'll receive a tracking number by email once your order ships.
180-day money-back guarantee
We back every order with a 180-day money-back guarantee. If you're not satisfied, contact us within 180 days of your purchase date at [support@yourdomain.com] with your order number, and we'll process a refund to your original payment method. We may ask for the unused portion of the product to be returned; we'll provide instructions when you reach out.
Damaged or missing orders
If your order arrives damaged or a package appears lost in transit, contact us within 14 days of the delivery date (or expected delivery date) and we'll arrange a replacement or refund.
Contact
For any shipping or return question, email [support@yourdomain.com] or use our contact page.